Privacy Policy

Privacy Policy

Privacy Policy for Hagagis.com
Last Updated: 9/11/2025

This Privacy Policy describes how Hagagis.com ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website https://hagagis.com (the "Site") or use our related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Services to you.

A. Information You Provide Directly:

Account Data: When you register for an account, we may collect your name, email address, affiliation (e.g., company, university), and a password.

Profile Data: If you create a profile, you may provide additional information such as a profile picture, bio, or contact details.

User Content: This includes the maps, geospatial data, layers, annotations, and other content you upload, create, or analyze using our Services. This data may contain location information (geographic coordinates, shapes, etc.).

Communication Data: If you contact us via email, a contact form, or support ticket, we collect your name, email address, and the contents of your message.

Payment Data: If you purchase a premium service, our third-party payment processors (e.g., Stripe, PayPal) will collect your payment information. We do not store your full credit card details on our servers.

B. Information Collected Automatically:

Usage Data: We collect information on how the Services are accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Location Data: We may collect and process information about your general location. This can be derived from your IP address or, if you use our mobile applications and grant permission, from your device's GPS.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information
We use the collected information for various purposes:

To Provide and Maintain our Services: To create your account, allow you to use our GIS tools, store your projects and data, and process transactions.

To Improve Our Services: To analyze how users interact with our Services, identify trends, and develop new features and functionality.

To Communicate With You:

To send you administrative information (account verification, changes/updates to features, technical and security notices).

To respond to your comments and support requests.

To send you newsletters, marketing or promotional materials (only if you have explicitly opted-in). You can opt-out of these at any time.

For Security and Monitoring: To monitor and prevent security incidents, fraud, and abuse of our Services.

For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing (GDPR Compliance)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your information depends on the type of data and the context in which we collect it. We typically rely on the following:

Performance of a Contract: Providing the Services to you requires processing your data (e.g., creating and managing your account).

Your Consent: Where you have given us permission to process your information (e.g., for marketing emails).

Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our Services, security, and marketing, provided these interests are not overridden by your rights.

Legal Obligation: Processing is necessary to comply with a law.

4. Sharing Your Information
We may share your information in the following situations:

Service Providers: We employ third-party companies and individuals to facilitate our Services ("Service Providers"). These include:

Cloud hosting providers (e.g., AWS, Google Cloud, Azure)

Payment processors

Analytics providers (e.g., Google Analytics)

Customer support and email service providers
These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

With Your Consent: We may share your information for any other purpose with your explicit consent.

We do not sell your personal information to third parties.

5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you wish to delete your account, please contact us. We will delete your information, though we may retain some for legal, security, or internal business purposes (e.g., transaction records).

6. Your Data Protection Rights
Depending on your location, you have certain data protection rights. These may include:

The right to access, update, or delete the information we have on you.

The right of rectification if that information is inaccurate or incomplete.

The right to object to our processing of your personal information.

The right of restriction on the processing of your information.

The right to data portability to receive a copy of your information in a structured, machine-readable format.

The right to withdraw consent where we relied on your consent to process your information.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

7. Security of Your Data
The security of your data is important to us. We use industry-standard administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Cookies and Tracking Technologies
We use cookies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy
Our Services are not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.